Shipping policy

Shipping & Delivery

Order Processing Time
All orders are made-to-order and will be delivered within 3 – 4 weeks. Kindly allow us extra time to prepare your garments with care.

Courier Partners

Singapore: Qxpress, Ninja Van

India: DTDC, Professional Couriers

International: Aramex, DHL

Delivery Timelines (after dispatch)

Within Singapore / India: 2 – 3 working days

International orders: 5 – 12 working days (depending on the country)

Order & Tracking

Once your order is confirmed, no changes can be made to the garments.

Once dispatched, a tracking number will be sent to your registered phone number.

While courier companies are responsible for delivery delays, we will assist you in tracking your package until it reaches you.

Additional Information

Custom orders and multi-product orders may take longer to ship.

Delivery charges for international shipments will be displayed at checkout (before and after order confirmation).

Cash on Delivery (COD) is not available at the moment.

For further queries, please contact us at urban_kari@hotmail.com or WhatsApp us at +65 8508 4032